您的订单列表

【管理订单】页面会以表格形式显示您的订单列表。您可从此列表访问配送订单所需的详细信息。如果您拥有专业卖家账户,还可以下载订单报告。请参阅订单报告,了解更多信息。

要查看您的订单列表,请点击【订单】,然后点击【管理订单】。有关更多信息,请参阅管理订单。

注意: 如果您在多个亚马逊北美销售渠道(例如 Amazon.ca、Amazon.com.mx、Amazon.com)上销售商品,则您在这些商城的所有订单均会显示在订单列表中。

下表列出了【管理订单】页面中每一列的定义:

字段描述
订单日期即订单的提交日期和时间。点击列标题,可按订单日期排序。
订单详情
  • 订单编号:链接到“订单详情”页面

  • 可获取到买家类型信息时,指示下单买家类型(Prime、企业买家等)的标签如果要将订单配送给企业买家,则必须包含装箱单和订货单编号(如果提供了的话)。了解更多信息

  • 商品名称

  • 数量:订购的商品数量

  • ASIN

  • SKU

  • 联系买家:“联系买家”表单的链接

  • 销售渠道

  • 配送方式

  • 付费国家/地区(仅美国)

配送
  • 配送类型:请参阅设置运费

  • 配送方:仅限卖家自行配送订单

状态
  • 请在 [日期] 之前确认发货,以避免订单被取消:此日期为避免订单被取消的最晚发货期限。

  • 状态:对于卖家自行配送订单,状态类型包含:

    对于亚马逊物流 (FBA) 的订单,状态类型包含:

    对于多渠道配送订单,状态类型包含:



    • 无法补货

    • 正在规划

    • 配送

    • 完成

    • 已申请退款

    • 等待中

    • 付款完成

    • 完成

    • 已申请退款

    • 未发货

    • 等待中

    • 已发货

    • 已取消

    • 已申请退款

操作此列显示了您可对自己的订单采取的以下操作:
  • 打印装箱单

  • 确认发货

  • 购买配送服务

  • 取消订单

  • 编辑配送信息

  • 订单退款


亚马逊官网原文详情:   

Your orders list

The Manage Orders page displays your orders list in a table. From this list, you can access the details necessary to fulfill an order. If you have a Professional selling account, you can also download an Order Report. See Order Reports for more information.

To view your orders list, click Orders, and then click Manager Orders. For more information, see Manage your orders.

Note: If you sell on more than one Amazon North America sales channel (such as Amazon.ca, Amazon.com.mx, or Amazon.com), your orders for all of these marketplaces will appear in the Orders list.

The following table contains definitions for each column on the Manage Orders page:

FieldDescription
Order DateThe date and time the order was submitted. Click column header to sort by order date.
Order Details
  • Order ID: Links to Order Details page

  • Labels indicating what type of buyer has made the purchase, where buyer types are available (Prime, Business Buyer, etc.) If you're shipping an order to a business buyer, you must include a packing slip as well as purchase order number (if one was provided). Learn more.

  • Product title

  • QTY: Quantity ordered

  • ASIN

  • SKU

  • Contact Buyer: Links to Contact Customer form

  • Sales Channel

  • Fulfillment Method

  • Billing Country (US only)

Shipping
  • Shipping type: See Set your shipping rates

  • Deliver by: For seller-fulfilled orders only

Status
  • Confirm as shipped by [date] to avoid cancellation: Shipping deadline to avoid order cancellation

  • Status: For seller-fulfilled orders, status types include:

    For Amazon-fulfilled (FBA) orders, status types include:

    For Multi-Channel Fulfillment orders, status types include:


    • Unfulfillable

    • Planning

    • Shipping

    • Complete

    • Refund applied

    • Pending

    • Payment Complete

    • Complete

    • Refund applied

    • Unshipped

    • Pending

    • Shipped

    • Cancelled

    • Refund applied

ActionThis column displays the following actions that you can take on your orders:
  • Print packing slip

  • Confirm shipment

  • Buy shipping

  • Cancel order

  • Edit shipments

  • Refund order


文章来源:亚马逊官方网站